Privacy Policy

At HardTuned, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit our website www.hardtunedstore.com or interact with our services.

1. Information We Collect

We may collect personal information from you such as your name, address, phone number, email address, and payment details when you place an order or subscribe to our communications. We may also collect non-personal information like browser type, IP address, and site usage data to improve our website experience.

2. How We Collect Information

Personal information is collected when you:

  • Make a purchase or create an account;
  • Subscribe to newsletters or marketing updates;
  • Enter competitions or surveys; or
  • Contact us for customer support.

We may also use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can disable cookies in your browser settings, but this may affect site functionality.

3. Use of Personal Information

We use your information to:

  • Process and fulfil your orders;
  • Communicate with you about your purchases or account;
  • Provide customer support;
  • Send you updates, offers, and marketing materials (you may opt out anytime); and
  • Improve our website, services, and product offerings.
4. Disclosure of Information

We do not sell or rent your personal information. We may disclose limited information to trusted third parties who assist in operating our business - for example, payment processors, shipping carriers, and marketing platforms but only to the extent necessary for them to perform their services.

We may also disclose information when required by law or to protect our legal rights.

5. Data Security

We take reasonable precautions to protect your personal data from misuse, interference, loss, and unauthorised access. While we use secure systems and SSL encryption during transactions, no method of online transmission is 100% secure. You share information with us at your own risk.

6. Access and Correction

You have the right to access and update your personal information. To review, modify, or delete any data we hold about you, please contact us at sales@hardtunedstore.com.

7. Email and Marketing Preferences

You can unsubscribe from our marketing emails at any time by following the link in our emails or contacting us directly. We comply with all relevant anti-spam legislation.

8. Cookies and Tracking Technologies

Cookies help us remember your preferences and improve your shopping experience. Some cookies are essential to site functionality. You can manage or delete cookies via your browser settings. Disabling them may impact how our site functions for you.

9. International Data Transfers

As we serve a global audience, your data may be processed in countries outside your own. By using our website, you consent to such transfers, provided that adequate data-protection measures are in place.

10. Retention of Personal Data

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

11. Links to Other Websites

Our website may contain links to third-party sites. HardTuned is not responsible for the privacy practices or content of those websites. We recommend reviewing their policies before sharing personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will take effect once posted on this page. We encourage you to review it periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact our Privacy Officer at sales@hardtunedstore.com.

14. Governing Law

This Privacy Policy is governed by the laws of Queensland, Australia. You agree to submit to the non-exclusive jurisdiction of its courts for any dispute arising in connection with this policy.