Returns & Exchanges

We want every customer to be completely happy, every time!

If for any reason you are unhappy with your purchase, we offer a 100% refund on the purchase price if returned within 30 days.

We also offer a 30-day exchange, replacement, or partial refund policy on all our clothing, covering any manufacturing faults or defects. This includes issues such as zips, overlocking, hems, prints, stitching, fabric, embroidery, or any damage that occurred during shipping.

Unfortunately, this policy does not cover change of mind, damage caused by incorrect washing, rolling in oil while working on your car, or general wear from activities such as burnouts or rough handling.

Items must be unworn, unused, and in original condition with tags still attached, and you must contact us within 30 days of receiving your items.


How to Return Your Item

We are unable to provide prepaid return shipping labels. Customers are responsible for arranging and covering the cost of return postage. When returning a product, please include a note with your order number and details of the exchange or issue.

Please send returns to:

Bianca D
PO Box 777
Helensvale, QLD 4212
Australia

Note: Products sold at clearance pricing may not be eligible for return.

For exchanged items, we offer flat-rate shipping to all major countries. Please refer to the table below:

Country Up to 1KG Over 1KG
USA, Canada, UK, EU*, AU, NZ $11.95 USD $14.95 USD
Rest of the World $14.95 USD $19.95 USD

*Some EU regions may be classified as “Rest of the World” for shipping purposes.

Warranty Claims

Warranty claims are assessed on a case-by-case basis. Wherever possible, we will attempt to resolve your issue before arranging any replacement or return.

Returns Form
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